Refund policy

Return and Refund Policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as delivered — unworn or unused, with original tags, and in its original packaging. Proof of purchase will also be required.

Returns must be requested and approved before sending the product back. Items sent without return authorization will not be accepted.

Damages and Issues

Please inspect your order upon receipt and report any defective, damaged, or incorrect items immediately. We will evaluate the issue and ensure the correct resolution.

Exceptions / Non-returnable Items

Some items are non-returnable, including:

• Custom or personalized products

• Items purchased on sale or as part of promotions

• Gift cards

If you have questions about your specific item, please reach out for clarification.

Exchanges

If you wish to exchange a product, the fastest way is to return the original item once approved and place a new order separately.

European Union 14-Day Cooling-Off Period

If the merchandise is shipped to the European Union, customers have the right to cancel or return their order within 14 days, for any reason and without justification. Returned items must still meet the same eligibility criteria.

Refunds

Once your return is received and inspected, you will be notified regarding approval. If approved, the refund will be processed to the original payment method within 10 business days.

Please note, depending on your bank or payment provider, the refund may take additional time to reflect.
If more than 15 business days have passed since your return was approved and no refund has been received, please follow up for assistance.